At Fozias Wear, we aim to ensure your satisfaction. Items purchased online are eligible for exchange within 7 days of delivery, provided the following conditions are met:
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Incorrect Size: The size delivered does not match the order placed.
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Manufacturing Fault: A complaint must be registered within 2–3 days of receiving the item.
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Notification: You must inform us of your intent to exchange via email, SMS, or phone call within 7 working days of delivery.
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Original Condition: The item must be unused, in its original packaging, with tags intact and no stains, odors, or signs of use.
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Invoice: The original invoice must be included with the returned item.
Please note:
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Sale items are non-exchangeable. If a product purchased on sale returns to its regular price, it will still be exchanged at the sale price.
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No refunds are offered unless the item is received in damaged condition
